Susan Benjamin Perfect Phrases For Dealing With Difficult People: Hundreds Of Ready-To-Use Phrases For Handling Conflict, Confrontations And Challenging Personalities

Binding : Taschenbuch, Label : Mcgraw-Hill Professional, Publisher : Mcgraw-Hill Professional, NumberOfItems : 1, PackageQuantity : 1, medium : Taschenbuch, numberOfPages : 226, publicationDate : 2007-09-01, authors : Susan Benjamin, languages : english, ISBN : 0071493042 ...