William Byham Zapp! Empowerment In Health Care: How To Improve Patient Care, Increase Employee Job Satisfaction, And Lower Health Care Costs

Binding : Taschenbuch, Label : Ballantine Books, Publisher : Ballantine Books, NumberOfItems : 1, PackageQuantity : 1, medium : Taschenbuch, numberOfPages : 336, publicationDate : 1993-06-29, releaseDate : 1993-06-29, authors : William Byham, Jeff Cox, Sharyn Materna, Kathy Harper-Shomo, ISBN : 0449908852 ...