Fred Reichheld The Ultimate Question 2.0: How Net Promoter Companies Thrive In A Customer-Driven World

Binding : Gebundene Ausgabe, Edition : revised and expanded edition., Label : Harvard Business Review Press, Publisher : Harvard Business Review Press, NumberOfItems : 1, medium : Gebundene Ausgabe, numberOfPages : 224, publicationDate : 2011-09-01, authors : Fred Reichheld, Rob Markey, languages : english, ISBN : 1422173356 ...